An Introduction To Treatment Coordination – instant access
01279 888 176
Course Information
Course Duration
Welcome to an Introduction to Treatment Coordination, an instant access course!
This course is broken down into three sections and also covers the qualities needed for a treatment coordinator:
Part 1
- The vision plan
- Why we have the role
- Initial consultations
- The consultation room
Part 2
Free consultations
- The 6 steps to the consultation
- Customer service
- Building value with USPs
- Discussing potential solutions
- Handling objections
- Quoting
- Effective triage
Part 3
- Options meetings
- Follow up
- Personality profiling
- Patient testimonials
Offers 3hrs 15mins of Enhanced CPD hours
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Why choose Horton Consulting?
The only consultancy with 100% grass roots knowledge and experience in the development of dental businesses.
Horton Consulting is a company that was built from a love of dentistry.
A GDC registrant, Laura has dedicated 16 years to augmenting clinics via her consultancy, standing as a linchpin in the dental community.
The Horton Consulting team live and breath the USP of being from the grass roots of practice.
Laura and Leanna’s proficiency in patient communication is unparalleled, both imparts their grassroots knowledge to both clinicians and their teams through comprehensive training. Their methodologies are forged from extensive, real-world patient interactions.
Speaker
Laura Horton
Laura Horton is a trailblazer in Treatment Coordination with a robust 25-year tenure in dentistry, starting as a dental nurse. Her zeal for enhancing treatment coordination, along with clinic and team growth, is unparalleled. As the owner of a dental clinic, Laura spearheads her team, integrating a state-of-the-art digital patient journey from the first point of contact to in-depth consultations, ensuring a flawless experience. Her expertise in marketing and patient care workflows is central to this process, all pivoting around the Treatment Coordination model. A GDC registrant, Laura has dedicated 15 years to augmenting clinics via her consultancy, standing as a linchpin in the dental community. Laura's proficiency in patient communication is unparalleled, and she imparts her grassroots knowledge to both clinicians and their teams through comprehensive training. Her methodologies are forged from extensive, real-world patient interactions. Renowned for her educational prowess, Laura has mentored thousands of treatment coordinators. Her reputation for crafting custom content has made her a go-to resource for international dental brands.
Venue
This is an on-demand training course. Login details will be provided after purchase.
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