This is a question that we are asked every week! Both Michael and I were practice managers and treatment coordinators, the trick with it is: Expectati...
Read MoreFor the last two Sundays I have been to my local M&S simply food for opening at 10am. I have joined the queue at 9.55am and then once inside I hav...
Read MoreThis is a conversation that I love as it shows the owners really want to show the team how much they do appreciate them and want to know how to do mor...
Read MoreA client of mine has been through a tough 12 months. They had a long standing team and one by one they left for various reasons, one to study H&T,...
Read More