Are You Truly Putting Patients at the Heart of Your Practice?
Adopting a patient-centric approach is crucial in today’s competitive dental landscape. But how can you ensure that every aspect of your practice reflects this commitment? From personalised care plans to empathetic communication, every interaction matters. have you considered how Treatment Coordinators and staff can further personalise the patient experience, ensuring each patient feels valued and understood? In your next management meeting, discuss strategies to deepen patient engagement, from the moment they walk into your clinic to their post-treatment follow-ups. Initiating these discussions can lead to meaningful improvements in patient satisfaction and loyalty, setting your practice apart… Laura Horton |